Domestic Shipping Policy

Shipping

Digital Junction will not ship overseas.

Televisions are not eligible for shipping. Local deliveries in the greater-Calgary regions can be provided at an additional cost. 

Appliances are not eligible for shipping. Appliances are to be picked-up by the customer at their own cost.

Shipment processing time

All orders eligible for shipping are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be quoted to the customer upon confirmation of the order.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Digital Junction is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Digital Junction is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.